Our current selection of interiors is sold exclusively online. Products ship from the warehouse located in Montreal, Quebec, Canada. The supplier uses an extensive network of freight professionals in order to ship to customers all over North America.
7-day money-back guarantee
If for some reason you are not satisfied with your purchase please feel free to contact us and let us know. We offer a 7-day money-back guarantee if you are not satisfied with your purchase.
Product Materials
Materials are sourced from all over the world. The vintage and aniline leathers come from Italy, and semi-aniline leather comes from Brazil. Cashmere comes from South Korea. Factories in Asia. The manufacturer hand-selects the leather, tests the foam, and carefully selects a team of workers to ensure quality above all things, to provide a selection of goods that will look terrific and last for many years to come.
Reproduction of Mid-Century Modern Classics
The premium reproductions are not licensed copies meaning they do not have the original designer's name on them. All of our collection reproductions are replicas of design classics whose rights have – to our knowledge – expired and have fallen into the ‘public domain’.
Product Assembly
Many items are ready-to-assemble.
PURCHASING & ORDERS
We are able to source any furniture pieces worldwide. If there is an item that you wish to purchase that is not currently on our website, send us an email at homestudio@artisticmuse.net and we will be happy to discuss it further.
All prices listed on our website are in US Dollars ($USD).
Sales Taxes
Prices displayed do not include taxes. Sales taxes must be added to all sales in Canada. Customers from Québec pay GST and QST. Customers from Ontario, Nova Scotia, New Brunswick, and Newfoundland pay HST. Customers from British Columbia, Alberta, Saskatchewan, Manitoba, PEI, Nunavut, Northwest Territories, and the Yukon pay GST. Foreign orders may be subject to import duties and taxes, which are levied once a shipment reaches its destination country. Artistic Muse LLC nor does the supplier charge or collect duties/taxes for goods shipped to international destinations (outside of Canada). These taxes are paid by the customer upon arrival of the items to their destination country.
Volume Discounts
We offer volume discounts for interior designers, architects, and businesses requiring large quantities of product(s). Volume discounts also apply to commercial furniture, hotel furniture, club furniture, and office fit-outs. You can contact us via email at homestudio@artisticmuse.net for special wholesale pricing.
MATERIALS
Leather. Genuine top-grain or aniline-dyed leather for all items unless otherwise noted in the product description. Difference between aniline and semi-aniline leather. Both types of leather are immersed in vats of aniline dye, which penetrates the hide so that the color permeates all the way through it.
Aniline leather receives no further treatment after dyeing, so it remains very soft and has a highly natural look. This natural look will improve with age and will create, over time, a wonderful patina. Aniline is leather that has been dyed all the way through. It has no artificial top polyurethane layer or anything stamped or applied to its surface. With semi-aniline leather, a clear, thin protective coating is applied to the top of the hide after the initial dyeing process to help the leather resist stains and fading. Semi-aniline leather is more hard-wearing than pure aniline leather and therefore a good choice for family homes where everyday wear-and-tear might be heavier than usual.
Shipping & Delivery
Ships to address in Canada and the continental United States. Shipment to a P.O. Box, however, will be refused. We are also able to ship our products anywhere in the world. We can send them either air or ocean freight. You will need to contact us in order to receive a rate quote.
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Expected delivery time. All our products in stock are shipped within 1-2 business days. For custom-made products, the delivery will vary between 9 to 13 weeks. This time is an estimate and is not contractual.
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Cost for shipping. Current Promotion offers FREE shipping on orders above $35 (before taxes) within Canada and the continental United States. All shipping costs are inclusive of insurance.
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Order Tracking. Once products ship from the warehouse, you will receive an email with your tracking number and a link to our courier's website which will allow you to track your products in transit.
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Sign for Delivery/Not home when my package arrives. You will be asked to sign a delivery form, in which you confirm that the product(s) was delivered in the correct condition (without obvious defects or damage). Depending on the carrier, additional delivery attempts will be made. Redelivery fees may apply if someone is not available to accept delivery. If your order has shipped and you are unable to receive your shipment over an extended period of time, additional storage fees may incur. Alternatively, your shipment may be rerouted back to the manufacturer, thus incurring fees for the re-shipment of your order.
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Change the shipping address after the order has been placed. If you wish to change the address or any other delivery details before the indicated delivery date, you must send an email to info@artisticmuse.net to notify us of this at least 48 hours prior to delivery. Include the order number and the relevant product name. We will confirm the change by phone or email, or refuse if the change is not in accordance with these Terms and Conditions or if there is another legitimate reason to refuse the change.
RETURNS
Our aim is that you are satisfied with everything you purchase from our online store. In the circumstance where you are not satisfied with the quality or condition of our products, you may return the item(s) within seven (7) days for a full refund of the purchase price less shipping cost from and to the supplier – no questions asked. For more information, please read our refund/return policy.
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Shipping charges in case of returns: You can return your item(s) within seven (7) days. If the product(s) is not damaged or faulty, and you simply decided that you do not want it anymore, you will receive a full refund, less the inbound and outbound associated shipping costs. Shipping costs will vary according to the item(s) and your location.
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If my order is damaged. We take great care to make sure your items are shipped safely. Each order is insured in the unlikely event that damage occurs during the shipping process. While cases are rare, damages do happen once in a while. Carefully inspect the order before the delivery person leaves. If there is any damage or if any product is defective, please refuse delivery and note it on the receipt with ‘Damaged Upon Arrival’. In order to process your claim, please send us up to three (3) pictures including one of the boxes that the item shipped in, to info@artisticmuse.net The supplier will cover all associated freight costs if the claim is accepted. Make sure to keep all of the original packing material. After delivery is refused, our customer service staff will file a claim and work with you in a timely manner to arrange a replacement or refund at no extra cost to you.
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Incorrect Order. If we mistakenly sent you the wrong piece, we will send you the correct item and arrange for the pickup of the wrong item at your earliest convenience. If you simply ordered the wrong item (the wrong model or color), contact us for a Return Authorization Form to complete and we will refund you or send you the correct piece.
Warranty
All products are backed by a twelve (12) months comprehensive warranty. Products are manufactured using high-quality materials and an independent quality auditor is used to supervise the entire production process.
Scented Candles
Our supplier offers a 12.5% PROMISE: We strictly use a non-toxic Coconut & Apricot Wax Blend to produce room-filling aromas that give customers the most powerful aroma intensity possible! This premium wax absorbs up to 12.5% of aroma oil, which is 50% more than soy wax. Every candle is made with the maximum 12.5% scent load.
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This item is non-refundable. If you are not satisfied with the quality of the candle, contact us homestudio@artisticmuse.net and we will work to provide customer satisfaction.
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Shipping/Processing. Processing time is 1-2 business days. Free standard shipping 2-3 business days. Expedited shipping is offered, see shipping rates.
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Product Features:
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Hand Poured In The USA.
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9oz Amber Jar Glass Candle.
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Non-toxic coconut & apricot wax blend.
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Phthalate-free aroma oils.
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Candle Diameter: 2.85in.
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Candle Height: 3.46 in
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